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Self Management Skills for Frustrated Bosses
Have you ever worked for a screamer? The kind of boss that makes you cringe and want to hide. The sheer velocity freezes you, making you immobile to accomplish what he is so frustrated that you haven’t...
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5 Ways to Make Your Leadership Trainings Rock
Wouldn’t you like to know what your audience is thinking before you get up in the front of the room to train them? What gets them excited and receptive to your message? What will prompt them to act on...
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4 Ways to Boost Your Listening Skills
We have two ears and one mouth so that we can listen twice as much as we speak.” Epictetus quotes (Greek philosopher associated with the Stoics, AD 55-c.135) Managers often think they’re good at...
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Developing Effective Leaders to Hit Home Runs
Google’s 8-Point Guide to Good Management. Use it to add fuel to your own management training. The guide says “Don’t be a sissy” and reach for those goals, use your power to remove roadblocks, develop...
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Fifty Shades of Mentoring & 4 Ways to Succeed
by Lois Zachary It was a dark and stormy night. Secretly, she wanted to cancel their mentoring meeting. She was scared. Scared about driving during the storm and also that if she didn’t meet with her...
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Why Communication is The Most Important Role of a Leader
Mary Kay Ash put it really well when she coached her sales force on selling her products. She said (and we’re paraphrasing here), when you’re telling someone about your company or products, ask, “Did...
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How Leaders Can Create Positive Attitude
by Karlin Sloan Employed people ages 25 to 54 spend an average of 8.8 hours working each day, according to the U.S. Bureau of Labor Statistics. Because of this large time commitment, the workplace is...
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How to Manage Conflict When You’ve Angered Someone
Ever been late for an appointment and the first thing you do is justify why you’re late? Or, you anger a co-worker who mis-reads your email of how he can perform better? When you email him back to...
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What Siri Can Teach Us About Effective Communication
By Lois Zachary One day after a long frustrating interchange with Siri, I shouted, “can’t you find any information at all on that topic? What is taking you so long? Her response? “I am putting myself...
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Ethics of Business Videos & Getting Clear
Employees of a disengaged manager are four times as likely to be disengaged themselves. It’s contagious. Productivity suffers but also without thinking of the larger ramifications, a manager can lead...
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5 Ways to be a More Appreciative Leader
by Karlin Sloan “There is more hunger for love and appreciation in this world than for bread.” Mother Teresa (1910-1997); Founder Of The Missionaries Of Charity We all like to be appreciated. It feels...
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Popular Cross Generational Video Training Nips Conflict
And in one corner, you have the Boomers and what they think of Millennials: “They’re so lazy. They don’t have a good work ethic” Squaring off on the other side, you have the Millennials and what they...
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What’s the #1 Skill that Generates New Ideas?
by Judith E. Glaser We’re better when we’re connected! Even though technologies enable us to dissolve boundaries of space and time and connect us in exciting ways, we still face the same old...
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5 Communication Tips to Resolve Workplace Conflict
Going from Distrust to Trust Using Conversational IntelligenceBy Judith E. GlaserHave you ever trusted someone only to find they stabbed you in the back? Or, have you found someone doesn’t trust you...
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Are you a Giver or a Taker?
by Helen WhelanHave you ever met a “taker”?That’s the person who asks for a favor, help with a project, an introduction, you name it…but when you reach out to him or her, they’re too busy? They treat...
View ArticleCourage to Assert New Behavior to Get What You Want
by Sandra Ford Walston Jill demonstrated her talents and caught the attention of a city manager. When he phoned Jill to discuss an administrative position, she knew that negotiating the salary would be...
View ArticleIs Your Communication Style Draining Your Team’s Energy?
By Judith E. Glaser We are all familiar with the “chemistry” factor in relationships and the chemical attraction metaphor; now we are learning that such insights are more than metaphor— they are...
View ArticleHow to Become More Influential
We all love to hear ourselves talk. Our brains actually light up and we feel good. But, if we are blinded by our own thoughts, we’re not leaving room for others to contribute. They turn off. Think how...
View ArticleThree Rules of Engagement for Effective Communication
by Judith E. Glaser We all recognize the need for courage to start a business, play competitive sports, incur risks in investments, lead a diverse team in competitive markets, or take on an outback...
View ArticleIt’s Not about Tell-Yell-Sell for Sustained Success
by Judith E. Glaser What inhibits healthy connections in business to create successful change or business turnarounds? Whether you’re an entrepreneur or business executive, it’s most likely that these...
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